MGM101H5 Study Guide - Midterm Guide: Hawthorne Effect, Theory X And Theory Y, Ebay
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MGM101H5 Full Course Notes
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Global competition: increasingly competing in global, international market, domestic organizations expanding rapidly, ex. Alibaba is bigger than amazon and ebay combined. Constant change: scotland"s independence could have changed the market. Better educated workers: more information available to workers, results in an educated work force that"s harder to lead and pool together, managers can no longer hold onto knowledge for power/authority. Downsizing/rightsizing: businesses getting smaller, more outsourcing, partnerships, how to lead in a constantly changing organization. People are rational and driven by economic concerns. People cannot be treated all the same way; they are not machines. Hawthorne studies: experiment with light levels affecting productivity, didn"t work but unintended outcome was making employees feel important, they felt they were being studied/their work was important, causing improvement. Maslow"s theory of human needs: motivate people according to where they are on the hierarchy. Mcgregor"s theory x and theory y: management based on assumptions about people as x or y.
