71-441 Study Guide - Fall 2019, Comprehensive Midterm Notes - Virtual Reality, Simulation, Programmed Learning

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Document Summary

General open systems model: input -> process -> output -> systems external environment -> input. Training"s organizational environment: mission, strategy, finances, resources, people, structure, products, policies, technology, procedures. Training subsystem: inputs, organizational need, employee needs, equipment, budget, staff, process, analysis, design, development, implementation, evaluation, output, skills, knowledge, motivation, attitudes, job performance. Training processes model: triggering event -> needs analysis phase -> design phase -> Development phase -> implementation phase: design phase -> process evaluation data -> evaluation phase -> Key trends in training: aligning training with business strategy, ensure that training supports strategic goals, ex. Strategy, tactics, and objectives: competitive strategy, mission, threats, weaknesses, opportunity, strengths, unit objectives, unit strategic tactics, employee objectives, implementation, evaluation, and feedback. Environmental stability factors: high stability, high complexity = moderate uncertainty, low stability, low complexity = low uncertainty, high stability, low complexity = low uncertainty, low stability, high complexity = moderate uncertainty. Becoming more flexible, decentralized decision making, empowered employees.

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