Business Administration 3304K Study Guide - Final Guide: Capacity Utilization, General Service Corps, Weighted Arithmetic Mean

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Executive summary only if time (page 1 followed by outline) (15 mins) context role and authorities, location, timing (process or decision time-sensitive, lag, etc. Identify primary and secondary issues to the case. Make a general list of issues on the side and make sure you address all of them at some point in the case. E. g. company history, worker problems, incentives, competition, lag/lead/backup times. Identify issues, only allude to symptoms: root causes and outcomes (5 mins) goal - what"s the goal every case usually has some over-riding goal or objective. Knowing what you are going to solve is critical. Note how solving a problem will influence the firm"s strategy (competitive advantage: process the next step is a make a diagram of the process that you are dealing with. Is there disruptive influence from variability/upstream/downstream (45 mins) identify the core source(s) that is stopping the company from achieving its goal. At this point stop and really look at the data.