COM 100 Study Guide - Midterm Guide: Polyphagia, Ures, Inedia
Document Summary
Structure: lines of communication, or a system of pathways through which messages flow. Hierarchy: a power structure in which some members exercise authority over others. Formal structure: officially designated channels of communication, reflecting explicit or desired patterns of interaction. Informal structure: unspoken but understood channels of communication, reflecting patters that develop spontaneously. Be familiar with and be able to recognize examples of assimilation, Anticipatory socialization: activities and experiences that occur before an individual enters an organization but that later assist in the assimilation process. The encounter stage: stage in assimilation process during which individuals learn the norms, expectations, and practices of the organization and begin to accept and adapt to them. Metamorphosis: the final stage of the socialization process during which employees come to see themselves as members of the organization, and colleagues see them this way as well. Know the different types of communication strategies that successful supervisors use with their subordinates.
