SCM 300 Study Guide - Midterm Guide: Supplier Relationship Management, Bullwhip, Customer Relationship Management

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Document Summary

The integrated supply chain: recap of supply chain basics. Effective - creating and delivering products to the customers. Efficient using minimal resources and eliminating waste. Here are the eight supply chain processes roughly presented in the order in which they would be performed in the supply chain: product development and commercialization, supplier relationship management: finding suppliers. Developing relationships: manufacturing flow management: making the right items to meet customer expectations, demand management: utilize forecasting to understand likely demand. Once a forecast is a(cid:448)aila(cid:271)le (cid:373)a(cid:374)age the fi(cid:396)(cid:373)"s fa(cid:272)ilities a(cid:374)d (cid:396)esou(cid:396)(cid:272)es to (cid:373)eet e(cid:454)pe(cid:272)ted de(cid:373)a(cid:374)d: order fulfillment: if proper demand management has taken place, then it will be time to fulfill orders. Without integration supply chains cannot become effective nor efficient. Supply chain integration is the only way for supply chain partners to achieve effectiveness, efficiency, and adaptability: obstacles to integration. Supply chain integration is about communication, trust, and sharing.