[COM 1010] - Midterm Exam Guide - Comprehensive Notes for the exam (15 pages long!)

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Baruch College
COM 1010
MIDTERM EXAM
STUDY GUIDE
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LECTURE ONE: INTRODUCTION TO PUBLIC SPEAKING
Benefits of the Course:
o Benefits of the Course:
Skills for speaking in public
Skills that apply to one-on-one communication
Skills that are prized in the job market
Experience and self-confidence
Making a contribution to others
o Power of Public Speaking
Way of making ideas public
Importance for career
Importance for civic engagement
Speech Communication Process
o Speech Communication Process
Is speaking and communicating the same thing?
If yes, how are they the same?
If no, how are they different?
What is communication?
Communication is defined as sharing of thoughts, ideas, and feelings so
they are understandable to others.
o The Communication Process
Speaker
Listener
Message
o Channel:
Primary auditory
Secondary - visual
o Feedback:
Verbal
Nonverbal
o Interference / Noise:
External
Internal
Speaker generated
o Situation/Environment:
time, place, physical and social surroundings, social context
o Frame of Reference
Beliefs
Attitudes
Values
Background (e.g. education, gender, race, hometown)
Experiences
Everythig filtered through listeer’s frae of referece
No two people have same frame of reference
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Public Speaking and Conversation
o Similarities
Organizing your thoughts logically.
Tailoring your message to your audience.
Telling a story for maximum impact.
Adapting to listener feedback.
o Differences
More highly structured.
Requires more formal language.
Requires a different method of delivery.
Critical Thinking
o Focused, organized thinking
o Involves relationships among ideas, soundness of evidence, differences between fact &
opinion
o Assessing the strengths and weaknesses of an argument.
o Distinguishing facts from opinion.
o Judging the credibility of sources.
o Assessing the quality of evidence.
o Discerning the relationships among ideas.
Ethnocentrism
o Believig oe’s group or culture is superior to all other groups or cultures
o Avoiding Ethnocentrism:
Respect listeers’ cultural values
Adapt messages to expectations
Imagine oneself in place of listeners
Be alert to feedback
Listeners also have to avoid ethnocentrism
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