DSCI 304 Study Guide - Midterm Guide: Service Design, Capacity Planning
11 Nov 2016
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Document Summary
Process selection: deciding on the way production of goods or services will be organized. Process technology and information technology can have a profound impact on: Bottlenecks: accidents or safety hazards, changes in product or service design, introduction of new products or services. Process layouts: layouts that can handle varied processing requirements. Fixed position layout: layout in which the product or project remains stationary, and. Product layout: layout that uses standardized processing operations to achieve smooth, rapid, high-volume flow. Goal: obtain task grouping that represent approximately equal time requirements since this minimizes idle time along the line and results in a high utilization of equipment and labor. Why is line balancing important: it allows us to use labor and equipment more efficiently, to avoid fairness issues that arise when one workstation must work harder than another. Cycle time: the maximum time allowed at each workstation to complete its set of tasks on a unit.
