[RECR 301] - Final Exam Guide - Comprehensive Notes for the exam (113 pages long!)

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What does it mean to be a supervisor in uncertain times: society for human resource management (shrm): pro. org. for hr professionals, supervisors: 1st level managers in charge of entry level/oth. departmental employees. Any member of org. who makes decisions that materially affect capacity of org. to perform/obtain results: working supervisors: 1st level indiv. who perform supervisory functions but who may not legally/officially be part of mgmnt. Aka forewoman/foreman, group/tam ldr, lead person, coach, facilitator: most ppl obtain their 1st mgmnt experience in supervisory mgmnt positions. Schools of management thought: 4 theories, scientific mgmnt approach, functional approach, human relations/behavioral approach, quantitative/systems approach. Hawthorne experiments/studies: quantitative/systems approach, quantitative/systems approaches: field of mgmnt study that uses mathematical modeling as foundation. Connected w/systems approaches where math. models are devel. as series/collections of interrelated variables/parts that can be analyzed/used in decision making. Found in lrg. orgs. where sales, costs, prod. data are analyzed using comp. tech.

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