HM 441 Study Guide - Final Guide: Process Flow Diagram, Overselling, Unix System Iii

• School: JMU
• Department: Hospitality Management
• Course: HM 441
• Professor: Miguel Baltazar

Document Summary

If a 210 seat restaurant is open 360 days/year for 8 hours a day and total rev = ,000,000; revpash : . 92 (calculation - ,000,000 210 * 360 * 8 = . 9206) If a restaurant had an overall average revpash of and an overall seat occupancy of 66%, its average check would be: . 21, when revpash is low, rrm strategies to use include all of the following except, overbooking. The bottleneck activity of a service delivery system has the: lowest throughput rate. Time variable demand means: different market segments use a service at different times, which is not a condition necessary for the successful application of rm to a service business, low fixed and high variable costs. The steps of an rrm program include: all of the above, implementing and monitoring solutions, analyzing information and developing appropriate solutions, collecting data, establishing the baseline) A diner has an average dining duration of 36 minutes at breakfast time.