SCOM 123 Study Guide - Final Guide: Procaine, Narcissism, Stress Management

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Transition: connect what was said to what will be said. Signpost: organizational marker particular point about to be addressed. Depth: how personal you become when talking about yourself. Self-serving bias: positive = you, negative = external source. Fact: alleges a truth: smoking can cause cancer. Value: calls for a judgement that assesses worth. Policy: calls for a significant change: abortion is immoral, smoking should be banned. Proxemics: influence of distance & territoriality on communication. Ambushing: listening for weaknesses & ignoring strengths. Competitive interrupting: interrupting someone while they are talking. Inference: conclusion of unknown based on what you do know. Pseudo-listening: not paying attention to the presenter. Morphology: combining phonemes to create meaning playground. Semantics: combining words to form sentences with meaning. Jargon: language for a subject: put food on your families . Communication myths: cure all, common sense, quantity = quality. Linear model: one way, sender receiver. Interactive model: sender receiver ; then receive becomes sender.

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