PSYC 31773 Study Guide - Comprehensive Final Exam Guide - Internet, Counterproductive Work Behavior, Time
20 Nov 2018
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Document Summary
Addresses psychological concepts an principles in the work place. Practice- using information from research to solve workplace problems. Scientist/practitioner method- education in an academic discipline based on the science and applying it to the workplace. Selection and placement- develop assessments for selection, placement, and employee promotion. Training and development id employee skills that need enhanced to improve performance. Organizational effectiveness- how to maintain/improve workforce quality, and customer relations. Quality of work life- how to make org healthy and productive place to work. History: wl brian researches real workers real skills, industrial engineers wanting to improve efficiency. Walter dill scott- applies psych to advertising. Lilian moller gilbreth- human aspects of time management and the affects of stress and fatigue. Hugo munsterberg- how to select workers, design work, and use psych in sales. Wwi 1917-1918: army alpha- intelligence test developed by io psychologists for the selection and placement of personnel, army beta- nonverbal intelligence test for illiterate recruits, journal of applied psychology.
