ACCT-152 Study Guide - Midterm Guide: Enterprise Risk Management, Corporate Social Responsibility, Cost Driver
14 Apr 2013
School
Department
Course
Professor
Document Summary
2/12/2013 7:21:00 am: establish goals and objectives, budget. Controlling: gather feedback and ensuring execution, ask questions and answer them about the process taken, performance reports. Compares budgeted data to actual data to learn from good/bad performance. Decision making: selecting course of action. Customer value proposition: survive only if people chose you over competitors, categories. Process used to identify risk and develop responses to them so goals can be met: accepting, avoiding, reducing. Business process: series of steps used to carry out business task. Value chain: major business functions that add value to business. Management approach that organizes resources around the flow of the business processes and that only produces units in response to customer orders. Constraint: anything that prevents you from getting more of what you want. Toc: managing constraints is key to success. Need to answer questions on the table to be successful. Treat sensitive matters confidentially: part 2. What to do if evidence of misconduct is noted.
