CMST 2010 : CMST Exam 2
Document Summary
Chapter 5: nonverbal communication: everything except the words that we speak our appearance, functions, how we use space, how we touch people biologically based. Touch: the most personal out of all the nonverbal behaviors-given someone access to ourselves or they have violated our space extremely depended on the context (appropriate or misappropriate, and how it is interpreted) Touch used for a positive effect- used to show support, caring, etc. ex) when someone is crying and you give them a hug. Touch used to control or direct behavior- ex) showing a child what to do without telling him, directing them tell someone to move by tapping them on the shoulder. Touch used in a ritualistic way a handshake to say hello, a hug to say goodbye. Formal: the specific time- ex) ill pick you up at 7. There is a difference between listening and hearing: dynamic transaction process.
