CMST 2061 : CMST FINAL
Document Summary
Instructional design: the development of training modules and training programs. Involves the research, planning, writing, and production of actual training modules and training programs: writes main course learning objectives, course delivery, the presentation or delivery of training programs. Instruments: surveys, diagnostic tools, self report measures, inventories. Instructional aids: overhead projectors, video tapes, electronic whiteboards, presentation software and flip charts are mostly recommended, powerpoints. Language in workplace, styles, perception, power, interaction, including cat, language expectancy, conversation analysis. Close encounters and 5 channels, gestures, eye signals. Functions from handout: close encounters, the amount of space a person needs to be comfortable varies, age, sex, personality. Too close for business situations: personal space, 1 2 feet. Use for long time clients, and only if they are comfortable: social space, 4 7 feet. Allows room for gesturing and stretching without invading the client"s territory: public space, 10 feet or more.