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Document Summary

Chapter 1: an overview of business intelligence, analytics, and decision support. Text preface: analytics has become the technology driver of this decade. Ibm, oracle, microsoft, and others are creating new organizational units focused on analytics that help businesses become more effective and efficient in their operations. Decision makers are using more computerized tools to support their work. Even consumers are using analytics tools directly or indirectly to make decisions on routine activities such as shipping, healthcare, and entertainment. The field of business intelligence (bi) is evolving rapidly to become more focused on innovative applications of data streams that were not even captured some time back, much less analyzed in any significant way. New applications turn up daily in healthcare, sports, entertainment, supply chain management, utilities, and virtually every industry imaginable. Companies are moving aggressively to computerized support of their operations business. Business pressures - result of today"s competitive business climate. Responses responses to counter the pressures.

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