MGT 3200 Study Guide - Quiz Guide: Cash Cow, Southwest Airlines, Brand Loyalty
Document Summary
efficiency is concerned with reducing waste or minimizing resource costs since many resources are scarce. Ford motor company in 2010 saw a 15% increase in their north american market share. For four straight quarters, they reported a profit. This is in part due to their aggressive restructuring plan which dramatically cuts costs: both effective and efficient, effective but inefficient. human resources [people] (injellitance - incompetence + jealousy is a big threat) it is an art b/c it"s an extension of people"s personalities; it can not all be taught.
