MGT 3200 : Exam1 Comprehensive Review Notes (with Highlight)
Document Summary
<10% of the managers in this sample were both effective and successful: effective manager: communication. Be able to identify and describe the five functions of management: planning involves goal setting and action planning to achieve those goals. It is said to have primacy because it is the first thing you do as a manager. It provides direction for all other management functions. It involves job design, departmental design, and authority relationships. Be able to identify each role: interpersonal: interacting with others. Purpose is to develop positive relationships with others. (sub roles: figurehead, leader, and liaison: informational: information processing. Receive, give, and analyze information. (sub roles: monitor, disseminator, and spokesperson: decisional: using information to solve problems or take advantage of opportunities. (sub roles: entrepreneur, disturbance handler, resource allocator, and negotiator) Be able to identify each skill: technical: ability to use special expertise relating to a method, process, or procedure in performing a task.
