INFS 247 Study Guide - Quiz Guide: Usability, Cost Leadership, Chief Privacy Officer
Document Summary
Study guide 1 : lectures: 1-5(order of test) Business process- a standardized set of activities that accomplish a specific task, such processing a customer"s order. Eg. an individual can improve the way they travel from foot to horse then to car, but bpr looks at taking a different path like taking a plane. People access to and use of info is facilitated by info tech. Indirect interaction- user communicating w a database through front end app. Direct interaction- user communicating w database directly through dbms. The goal of integrated enterprise wide info systems ( erp system) every department or function area work together sharing common info and not be a silo . Competitive advantage: a product or service that an organization"s customers place a greater value on than similar offerings from a competitor. Porter"s five forces model- determine the relative attractiveness of an industry (five forces model)
