SCM 373 Study Guide - Midterm Guide: Supply-Chain Security, Stockout, Customer Satisfaction

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This is a study guide to help you prepare for the exam. It will provide you with some guidance in terms of the topics covered in class and does not reflect an exhaustive list. A: read the assigned book chapters, study the slides and your notes. Rework the in-class exercises (algorithms for facility location decisions) and work through the exam preparation exercises. A: we will cover the lectures supply chain risk , customer service , relationship. Management , packaging and logistics , facility locations , and global scm and sustainability. in addition, each section is responsible for their respective topic presentations which can be accessed on d2l. Note: the talk given by abbott is not relevant for exam 2: supply chain risk. Supply chain risk examples: counterfeit medicine. Scratch panel stickers for confirmation of authenticity. Types of supply chain risks: terrorist attacks, natural disasters, political instability, labor disputes, equipment failures, supplier defaults, product recalls.

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