BAMG 30700 Study Guide - Midterm Guide: Mobile Phone

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Process Analytics Study Guide
The Motorola Blackberry:
o Also invented the cell phone
by 1994, mobile phone business was dominated by Motorola
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o Although Motorola has no competitors for many years, Nokia eventually showed
up and stole a ton of market share
Because Motorola CEO believed in letting the division heads run
businesses their way even if there was opposition, there was toxicity that
prevented innovations from being developed
o Think about the example of the presentation given by the head of product
development in the cellular phone business
seemed absolutely absurd the idea (in terms of acceptance and
investment) that he wanted Motorola to implement
o Company began asking questions like:
1. Motorola mobile phones were the envy of the industry. Why go off the
reservation with this device (and a digital one at that)?
2. Why did they think email was so important?
3. Calendaring? People use their calendar books here.
4. People would have to type on a really small keyboard. Is that really
going to happen?
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Process analytics study guide: the motorola blackberry, also invented the cell phone, by 1994, mobile phone business was dominated by motorola, do(cid:373)i(cid:374)ated (cid:373)o(cid:271)ile pho(cid:374)e (cid:373)arket with (cid:862)flip pho(cid:374)e(cid:863) a(cid:374)d (cid:862)(cid:272)la(cid:373) pho(cid:374)e(cid:863) . Motorola mobile phones were the envy of the industry. Why go off the reservation with this device (and a digital one at that): 2. Why did they think email was so important: 3. People use their calendar books here: 4. People would have to type on a really small keyboard. Is that really going to happen: 5. who would want to use a phone that was almost as wide as it was long, but most questions centered around the supply chain as well, 1. These buttons feel like a different kind of plastic that we have no source for. Do we have to create a new supply chain: 2.

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