MGMT-UB 1 Final: Exam I Review.docx
Document Summary
Basing managerial decisions and org practices on empirical data and scientific evidence: outside company : published research, customer surveys, market reports, inside company: employee surveys, quality control monitoring systems of production. What isn"t ebm: intuition, gut feelings, common sense, popular press. Ex: motivated by monetary rewards, conflict is always bad, emotions disrupt effective decision making. Goal of scientific research why, not just outcomes. Allows you to predict and control future outcomes. Correlation is the extent to which two variables co-occur. Open systems model: organization is a social collective with assigned tasks and roles that are coordinated to achieve a purpose or set of goals, interdependent components/pieces, open interacts with the environment in which it operates including competitors. Inputs: environment (industry, competitors, gov. regulation, etc. ), resources (employees, finances, raw materials, technology, rep, etc. Organizational components: structure (formal + informal, culture, incentive systems, team. Congruence theory each other: congruence: degree to which organizational components are aligned or congruent with.