MGT 3400 Study Guide - Midterm Guide: Employee Engagement, Life Satisfaction, Job Performance
Document Summary
Monitor performance and compare it against goals. Supposed to increase employee engagement and manager understanding of company issues. Actually takes managers time away from more important tasks and shifts focus to employee concerns. Contingency variables - situational factors are variables that moderate the relationship between the independent and dependent variables (if then) Group cohesion - members support and validate each other at work. Group functioning - quantity and quality of group"s work output. Attitudes - evaluative statements about objects, people, or events. Cognitive dissonance - beliefs and behaviors are inconsistent. Desire to reduce dissonance depends on 3 factors: Job satisfaction - a positive feeling about the job resulting from an evaluation of its characteristics. Organizational citizenship behaviors - talking positively about the company; helping other people. Job involvement - a feeling of psychological identification with the job, and that one"s job performance is important to self-worth.
