04:189:101 Study Guide - Midterm Guide: Nonverbal Communication, Johari Window, Cooperativeness

135 views8 pages
champagneyellowjacket742 and 40 others unlocked
04:189:101 Full Course Notes
57
04:189:101 Full Course Notes
Verified Note
57 documents

Document Summary

Intro comm & info exam 2 study guide. What is the definition and components of non-verbal communication? (cid:862)all i(cid:374)te(cid:374)tio(cid:374)al a(cid:374)d u(cid:374)i(cid:374)te(cid:374)tio(cid:374)al (cid:373)essages that are (cid:374)ot (cid:449)ritte(cid:374), spoke(cid:374), or sou(cid:374)ded. (cid:863) The components include facial expression & eye contact, body movements & gestures, clothing. & personal appearance, distance & personal space, physical environment, and time. Nonverbal messages generally have any number of potential meanings. The interpretation of nonverbal communication depends on the nonverbal messages themselves and also on the circumstance and the observer. Redundancy nonverbal behavior can be used to say the same thing being said verbally. Substitution signaling something nonverbally rather than saying it. Complementation using nonverbal behavior to supplement or modify what is being transmitted verbally. Emphasis using nonverbal behavior to accentuate or punctuate what we are saying verbally. Contradiction using nonverbal behavior to send messages that conflict with the verbal one.