33:620:301 Study Guide - Midterm Guide: Intellectual Capital, Switching Barriers, Calibration

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Evaluated these 3 management practices in both private and public sector. 79% of firms in the study claimed to have above average management practices managers lousy at self-evaluation of their management practices don"t recognize (or don"t want to admit) the problem. Need a burning platform motivation to change. Resistance can also be overcome with small successful trials. Takes long time to implement, progress can be slow at first. Sometimes good management practices are necessary but not sufficient. Sometimes other factors allow a business to succeed in spite of its inept management practices. Management theory has endured a healthy tension between. The evolution of management theory reflects this tension. The best management is a true science, resting upon clearly defined laws, rules, and principles . The laborer should work according to a process analyzed and designed by management for optimum efficiency, the one best way , allowing him to do as much as possible within a specific time period --

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