COMM 103 Study Guide - Final Guide: Federal Communications Commission, Social Exchange Theory, Nonverbal Communication
Document Summary
Chapter 5: communicating nonverbally: know what nonverbal communication is. Nonverbal communication: behaviors and characteristics that convey meaning without the use of words. Sometimes accompany verbal messages to clarify or reinforce them: know the six characteristics. Often conveys more information than verbal communication. Nonverbal channels: the various behavioral forms that nonverbal communication takes. Deception: people often have inconsistent verbal and nonverbal behaviors when they are lying. Acts that show what you"re trying to communicate. Covering your mouth when telling someone something indicating a secret. Immediacy behaviors: nonverbal signals of affection and affiliation. Influence other people: attempt to cause others to think or act in a certain way, manipulate visual cues such as clothing to appear more authoritative. Conceal information: know the ten channels of nonverbal communication, Emblems: gestures that have a direct verbal translation. Illustrators: gestures that go along with a verbal message to clarify it. Regulators: gestures that control the flow of the conversation.
