COMM 419 Study Guide - Final Guide: Emotional Labor, Brainstorming, Market Environment

• School: Towson University
• Department: Communication Studies
• Course: COMM 419
• Professor: Potter

Document Summary

Small-group experiences: individual involvement in the formal and informal groups formed within organizations for task or social support (shared realities/ experiences). Primary work team: group which an individual is assigned on organizational entry. Long-standing teams: relatively permanent groups of individuals organized for task accomplishment. Cross functional team: pulling individuals from different stations to work together. Project teams: workgroups established for the duration of a specific assignment. Self-managing teams: a small number of people with complementary skills who are committed to common purpose, have set of goals. Directional groups: groups formally charged and structured to provide overall direction and oversight of the organization. Quality teams: groups charged with responding to quality or quantity problems and to issues raised by management. Task-force groups: groups of individuals with diverse specialties and group memberships who are charged with accomplishing a specifically designed task or project. Steering committees: group assigned with the task of implementing organizational plans, process, or change.