COMM 1000 Study Guide - Final Guide: Ingroups And Outgroups, Problem Solving, Federal Communications Commission
Document Summary
Small group : a collection of individuals who: See selves as part of a group. Group cohesiveness: group morale, degree of closeness, how attractive a group is to its members. As cohesiveness increases: communication/participation increases, satisfaction increases, productivity may decrease, groupthink may occur. Identify and learn about the group: much intragroup agreement in this stage, little fighting, little disclosure, few novel ideas, not much work gets done. Storming: assertion of individuality (hash it out, confusion over goals increase, minimal work is accomplished, control and affection are the issues, conflict phase, reasserting individuality. Norming: balance achieved in response to storming phase , group cohesion begins to emerge. Start to function smoothly: group starts functioning more smoothly as a unit. Know how to relate: too much agreement is as problematic as is too much conflict. Groupthink: a problem-solving process in which: Opposing ideas suppressed/ignored: conformity is group"s highest priority. Members do not openly examine all possible courses of actions.
