TMP 127 Study Guide - Winter 2019, Comprehensive Final Exam Notes - Trust Law, Job Analysis, Interaction
1 Apr 2019
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Evolution of theories: scientific management theory: systematic study of relationships between people & tasks to redesign work process to increase efficiency. Identified people as components of a machine; a method to get things done: managers implemented only increased output side of. Why study management: helps people deal w/bosses and coworkers, opens a path to well-paying jobs and a satisfying career, efficient & effective use of scarce resources leads to well- being & prosperity of society. Planning process: decide which goals to pursue, decide what strategies to adopt to attain goals, decide how to allocate organizational resources. Inputs: institutions, market forces, resources, organizational history strategy outputs: goal attainment, resource utilization, adaptability: critical tasks. Organizational culture: organizational culture: shared social knowledge within an org regarding rules, norms, values that shape attitudes & behaviors of its employees. Managing teams hbr: team: small number of people with complementary skills committed to a common purpose with collective accountability.
