[BUAD110] - Midterm Exam Guide - Everything you need to know! (48 pages long)

• School: University of Delaware
• Department: Business Administration
• Course: BUAD110
• Professor: Sivaraman Anu

Document Summary

Entrepreneur a person who organizes and manages a business usually with considerable initiative and financial risk. Micropreneur entrepreneurs willing to accept the risk of starting and managing a business. Intrepreneur creative person, works as an entrepreneur inside of a company. Paralanguage- tone, way of talking, voice, volume, pitch,etc. Communication- the act of exchanging thoughts, messages, or information. Passive- occurs when you"re trying to absorb as much of the information as possible. There is little to no attempt to process or enhance the message. Active- the most powerful level of listening, requires the most amount of work. It is a two-way process that involves attentiveness and message processing. (speak back with the person) 70/30 principle- active listeners spend 70% of their time listening and 30% talking. Shows concern, communication back, calm someone down, help problem solve. Haptics- touch, comfortability with making contact in communication. Sender encodes a message through a medium (email, speaking, etc. ).