BUAD309 Study Guide - Midterm Guide: Learning Environment, Job Performance, Body Language
4 Sep 2018
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Document Summary
What is organizational behavior: the systematic study and application of knowledge about how individuals and groups act within the organizations where they work, draws from other disciplines to create a unique field. Interested in work attitudes, workplace behaviors, and customer service: three key levels of analysis: Why organizational behavior matters: because it is all things you care about, employees care about, and what organizations care about. Learning styles: visual learner, auditory learner, kinesthetic learner. Ethical changes: business ethics applying ethical principles to situations that arise at work, sarbanes-oxley act. Flattening world: the internet has flattened the world and created an environment in which there is a more level playing field in terms of access of information, led to increase in innovation. Sustainability: triple bottom line, sustainable business practices meet the present needs without compromising the needs of future generations. Aging workforce and the millennial generation: the workforce is getting older.
