HRMA 2350 Final: Managing in the Service Environment Study Guide Page 9

• School: University of Houston
• Department: Hotel and Restaurant Management
• Course: HRMA 2350
• Professor: Boger Carl

Document Summary

If my workplace goals included getting high scores on a performance evaluation, i would prefer that my supervisor be of my own race. In business, internal forces of change refer to events, people and systems within a company that help or prevent it from achieving short- and long-term goals. Refer to outside influences such as the economy, consumer demand and competition that help or prevent the company from achieving short- and long-term goals. The technology change in the manufacturing process of new ideas, inc. s products to make the process more efficient is the result of a competitor lowering its price.