ISYS111 Chapter Notes - Chapter 1: Expert System, Office Automation, Business Intelligence
4 Jun 2018
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ISYS111: FUNDAMENTALS OF BUSINESS INFORMATION SYSTEMS, WEEK 1
Learning Outcomes:
Explain the role, major types, functions, key elements and components of information systems in business
and other types of organisation (LO1)
Demonstrate practical skills in the major functions of spreadsheet, database and ePortfolio software (LO5)
Essential Question:
Describe the various types of computer-based information systems in an organisation and discuss ways in
which information technology can have positive or negative effects on organisations, employees and
society as a whole.
Notes:
Information technology and systems:
• Information technology (IT) – any computer-based tool that people use to work with information
and to support the information and information-processing needs of an organisation
o eg. Computers, software, phone systems, data analysis tools, auditing systems
• Information system (IS) – interrelated components that work to collect, process, store, analyse and
communicate information for a specific purpose
o The five components:
➢ Hardware – physical components of technology (eg. Such as computes, keyboard,
printers)
➢ Software – is a set of intangible instructions that tells hardware what to do (eg.
What happens when you turn on your computer)
➢ Data – is a collection of information/facts (eg. Name, address, phone number)
➢ People – the people involved with information systems are key communicators and
users of the systems (eg. Front-line help-desk workers, system analysts,
programmers)
➢ Process – is a series of steps undertaken to achieve a desired outcome or goal (eg.
gaining advantage over your competitors)
• Purpose: to get the right information to the right people at the right time in the right
amount/format
Differentiation between data, information and knowledge:
• Data – the description of things, events, activities and transactions that are recorded, classified and
stored but not organised to convey any specific meaning; can be numbers, letters, sounds, images
o eg. A collection of numbers (3, 7, 21, 35, 42, 67)
• Information – data that has been organised so that they have meaning and value to the recipient
o eg. A grade poit aerage y itself is data, ut a studet’s ae oupled ith their aerage
is information; the recipient interprets the meaning and draws conclusions and implications
• Knowledge – consists of data/information that have been organised and processed to convey
understanding, experience, accumulated learning and expertise as they apply to a current business
problem
o eg. A company recruiting at your school has found over time that students who average a
high distinction have experienced the greatest success in its management programs
Computer-based information systems:
• Computer-based Information System (CBIS) – an information system that uses computer
technology to perform some or all of its intended tasks
o It takes the following with appropriate procedures to make a CBIS useful:
➢ Hardware – devices such as a processor, monitor, keyboard, printer etc. so that,
together, they can accept data and information, process them and display them
➢ Software – a program(s) that enables the hardware to process data
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Explain the role, major types, functions, key elements and components of information systems in business and other types of organisation (lo1) Demonstrate practical skills in the major functions of spreadsheet, database and eportfolio software (lo5) Describe the various types of computer-based information systems in an organisation and discuss ways in which information technology can have positive or negative effects on organisations, employees and society as a whole. Information technology (it) any computer-based tool that people use to work with information and to support the information and information-processing needs of an organisation: eg. computers, software, phone systems, data analysis tools, auditing systems. Information system (is) interrelated components that work to collect, process, store, analyse and communicate information for a specific purpose: the five components: Hardware physical components of technology (eg. such as computes, keyboard, printers) Software is a set of intangible instructions that tells hardware what to do (eg. what happens when you turn on your computer)
