MGMT100 Chapter 15: Motivation
MGMT100: MANAGING: PEOPLE, SYSTEMS AND CULTURE, WEEK 10
Learning Outcome:
Analyse management functions in the local and international context (LO 8)
Essential Question:
How can global corporations benefit by developing cultural themes in the local setting of their operations?
How might managers deliver global goals at local levels?
Notes:
Motivation:
• Motivation – reason for people's actions, desires, and needs
• Motivation and rewards:
o Extrinsic rewards – are externally administrated (given to someone by another person,
typically a supervisor or higher level manager)
➢ eg. Pay bonuses, promotions, time off awards and verbal praises
o Intrinsic rewards – are self-administrated (occur naturally as a person performs)
➢ eg. Feelings of competency, personal development and self-control people
experience while doing their work
Content theories of motivation:
1. Maslow’s hierarchy of needs – allows people to become motivated by moving up in the hierarchy
o 5 needs as described by Maslow:
➢ Physiological needs, safety needs, social needs, esteem needs, self-actualisation
needs
2. Alderfer’s ERG theory
o Existence needs – desires for physiological and material well-being
o Relatedness needs – desires for satisfying interpersonal relationships
o Growth needs – desires for continued psychological growth and development
• ERG is different from Maslow’s as it does not assume that lower levels needs to be met before
achieving the higher levels
o A lower level need can become reactivated and influence behaviour when a high level need
has been met
