COMMERCE 1B03 Chapter Notes - Chapter 16: Statistical Process Control, Iso 14000, Iso 9000
13 Apr 2013
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Chapter 16 producing world class goods and services (operations) Canada is a large industrial country with many industries (i. e. forest products, aluminum, automotive, aircraft, oil and natural gas, metals and minerals thousands of components and natural resources are produced/processed in canada) Canada is facing many challenges to remain a competitive industrial country. Inadequate improvement in productivity; competition from us, japan, germany, india, ; inadequate education and retraining programs; our branch plant economy (other countries build plants in canada, profits return to the foreign parent companies); not enough money in r&d. Defined as: work directly toward the innovation, introduction and improvement of products and processes. Technology: know-how, knowing how to make and use tools for the job. Innovation: new product or process that can be purchased. An idea may lead to innovation, but not until it is commercialized. Three most important objectives: improve product quality increase production capacity: extend product range.
