COMMERCE 1BA3 Chapter 1: 2BA3-Chapter1.docx
Document Summary
Organizations: social inventions for accomplishing common goals through group effort. Their essential characteristic is the coordinate presence of people. 3 parts: social invention, goal accomplishment, and group effort. All organizations have survival as a goal. Innovation and flexibility provide adaption to change. Be motivated to join and remain in the organization. Carry out their basic work reliably, in terms of productivity, quality, and services. Be willing to continuously learn and upgrade their knowledge and skills. Depend on interaction and coordination among people to accomplish their goals. The attitudes and behaviours of individuals and groups in organizations. Cooperation, conflict, innovation, resignation, or ethical lapses. Predicting the behaviour of others: when they will make ethical decisions, create innovative products, or engage is sexual harassment. Provides a scientific foundation that helps improve predictions of organizational events. Interested in determining why people are less motivated, satisfied, or prone to resign. Management: the art of getting thing accomplished in organizations through others.