COMM 251 Chapter Notes - Chapter 11: Centrality, Ingratiation
Document Summary
The ability to influence the behavior of others and resist unwanted influence in return. A form of organizational power based on authority or position. A form of organizational power based on the control of resources or benefits. A form of organizational power based on ability to hand out punishment. A form of organizational power based on expertise or knowledge. A form of organizational power based on attractiveness and charisma of the leader. Substitutability the degree to which people have alternative in accessing the resources that a leader controls. The degree to which managers have the right to make decisions on their own. How important a persons job is and how many people depend on that person to accomplish their tasks. How aware others are of a leader and the resources that leader can provide. Use of behaviours to cause behavioural or attitudinal changes in others.
