Public Administration - Municipal OBR250 Chapter Notes - Chapter 8: Information Overload, Brainstorming
Document Summary
Teams: groups of two or more people who interact and influence each other, are mutually accountable for achieving common goals associated with organizational objectives, and perceive themselves as a social entity within an organization. Process losses: resources (including time and energy) expended towards team development and maintenance rather than the tasks. Brook"s la(cid:449: the principle of adding more people to a late software project only makes it later, adding more people to an existing team, takes longer, new members need to catch up. Social loafing: the problem that occurs when people exert less if they were working along. Task interdependence: to the extent to which team members must have materials, information or expertise in order to perform their jobs. Roles: a set of behavior that people are expected to perform because they hold a certain position in the company. Norms: the informal rules and shared expectations that groups establish to regulate the behaviors of their members.