EDRD 3140 Chapter Notes - Chapter 3: Human Relations Movement, Organizational Communication, Theory X And Theory Y

• School: University of Guelph
• Department: Environmental Design and Rural Development
• Course: EDRD 3140
• Professor: Susan Brown

Document Summary

Chapter 3 certain aspects of organizational communication are conspicuously absent from classical theories - i. e. pay little attention to the individual needs of employees or nonfinancial rewards. Human relations approach - emphasizes the importance of human needs in the workplace. Human resources approach - concentrate on the contributions of all employees in reaching organizational goals. Worker output was increased through the working of informal social factors - i. e. social pressures. Maslow"s hierarchy of needs general theory of human motivation it serves as a prototype of a human relations approach to organizing and management. Emphasizes the conceptualization of employees as individuals characterized by needs for attention, social interaction, and individual achievement. Higher order needs can be satisfied through job design, management style, and other organizational factors. when these higher order needs are satisfied, employees should be happier. when employees are happier, they should be more productive.