HROB 2010 Chapter 5: HROB2010 Chapter 5 The Situational Approach

• School: University of Guelph
• Department: Human Resources and Organizational Behaviour
• Course: HROB 2010
• Professor: Elizabeth Kurucz

Document Summary

Developed by (ersey and blanchard (cid:523)19(cid:888)9(cid:524) based on reddin"s (cid:523)19(cid:888)(cid:889)(cid:524) 3-d management style theory. Focuses on leadership in situations because different situations demand different kinds of leadership. Demands that the leader match their style to the competence and commitment of the followers. Composed of a directive and a supportive dimension. Comprised of two major dimensions: leadership style and development level of followers. (s1) high directive-low supportive (directing): focuses communication on. (s3) high supportive-low directive (supporting): does not focus. Consists of the behavior pattern of a person who attempts to influence others. Directive behavior: help group members accomplish goals by giving directions, establishing goals and methods of evaluation, setting timelines, defining roles and showing how the goals are to be achieved. (one-way communication) Supportive behavior: help group members feel comfortable about themselves, their coworkers, and the situation. (two-way communication, mostly job related) 4 distinct leaders style categories: goal achievement, and spends smaller amount of time using supportive behaviors.