ENGL210E Chapter 1: Workplace Negotiations- Chapter 1 Notes
21 Oct 2016
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Document Summary
Negotiation means of resolving differences and conflicts b/w individuals, organizations, and other entities when imposed settlements are either not possible or not desirable. Examples: selling a proposal to management, settling a labour dispute, buying real estate, obtaining a new car. Employee empowerment: refers to a management style that gives subordinates substantial discretion as to how they accomplish their objectives. Empowered employees: have greater authority within their individual jobs. Work process a set of interrelated tasks that aim to produce a defined output. Engagement with negotiating participants: compromise, concessions, strong-arming, bluffing, making offer and counter offers.
