PSYCH340 Chapter 3: Needs Analysis.

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Why conduct a training needs analysis: training needs analysis: a systematic process for determining the cause of a performance gap, the trigger for doing a needs analysis occurs when actual organizational performance (aop) is less than expected organizational performance (eop, conducting a tna will, increase the chances that the time and money spent on training is spent wisely, determine the benchmark for evaluation of training, increase the motivation of participants, align training activities with the company"s strategic plan. Where to look for performance gaps: a company"s archival data such as its profitability, market share, grievance levels, productivity, and quality measures provide indicators of how it is operating, organizational goals and objectives and budgets, provides standards against which unit performance can be measured, when new machinery is going to be introduced, a future performance gap can be expected, be aware of labor inventory: if people are going to retire soon, start training the people you will promote.

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