BUS100 Chapter Notes - Chapter 6: Candela, Operations Management, Trade Union
Document Summary
Managers- the people who plan, organize, lead, and control the operations of n organization. Perform many of the same basic functions, tasks, responsibilities. Management- the process of planning, organizing, leading and controlling a business"s financial, physical, human, and info resources to achieve its goals: they are engaged in activities that are not part of a manager"s jobs. Planning organizing, leading, and controlling aspects of a manager"s job are interrelated: there is a difference btw management efficiency (achieving the greatest level of output) and management effectiveness (achieving organizational goals that has been set) Being efficient does not mean that manager is effective. Planning- the portion of a manager"s job concerned with determining what the business needs to do and the best way to achieve it. Ex: mcdonald is a largest fast food chain in canada, until tim"s overtook them. Mcd set a goal to grow again, and made a strategic plan calling it plan to win .
