COMM 410 Chapter : 1.Introduction.pdf
Document Summary
Provide hr advice to senior managers (planning, legal, labor market trends etc. ) Support employees: provide guidance to employees experience troubles with supervisors. Attract/engage/retain talent e-hr: social networking to recruit, train, commune with employees. Legal compliance check: legality of administrative (recruit, promotion etc. ) processes. Outsourcing admin tasks to allow hr pros focus on everything above. 15% profit performance drives from hr, affect -40 thousand/employee market value. Organizational climate - personality (friendly, open, flexible organization) Empowerment - workers gain authority/skills to make management decisions. Diversity: minorities, women, aboriginal (can"t keep jobs), disabled. Service industry is growing, while primary, secondary industries shrink. Top 7 hr practices (time consuming, long-term oriented) Managers are short-term: quarterly reports, maximizing shareholder value. Winning compensation strategy (supra-normal wages, pay for skill) Reduction of status differences between managers and line workers. Sharing information (financial performance, business plans, market trends)