EDS210H5 Chapter Notes - Chapter 5: Noise Barrier, Narcissism, Middle Ear
Document Summary
Listening is much more than allowing another to talk while waiting for a chance to respond. Listening is paying full attention to others and welcoming them into our very beings. - henri nouwen. Skill of listening to others is one of the most important skills of interpersonal communication. We spend more time listening than any other type of communication activity. Listening is the process by which people learn the most about others. Listening: a complex process of selecting, attending to, constructing meaning from, remembering and responding to verbal and nonverbal messages. Hearing: the physiological process of decoding sounds: sound vibrations reach your eardrum and cause the middle ear bones to move. Selecting: the process of sorting through various sounds competing for your attention. Attending: the process of focusing on a particular sound or message. More likely to attend (either consciously or unconsciously) to messages that meet needs and are consistent with attitudes or interests.