MGM101H5 Chapter Notes - Chapter 1-2: Transact, Productivity Software, Profit Maximization

• School: UTM
• Department: Management
• Course: MGM101H5
• Professor: Dave Swanston

Document Summary

Go not where the path may lead, go where there is no path and leave a trail . Management: the art of getting things done through people in organizations. For example: starbucks store not only cells beverages and food but also sells music cds, most display about 20 cds, when starbucks decided to carry a cd it typically ranks among the top four retailers selling. Example: to implement the decision to expand starbucks operations into online music, howard schultz set up a separate unit within starbucks called hear. Music; placed an executive, don mackinnon, in charge of the unit, gave him the task of rolling out hear music in starbucks stores across the country. Mgm101 - part one: management and the enviroment: with the right incentives in place, employees will work productively and control their own behaviour, reducing need for close personal supervision and other intrusive control methods.