MGT262H5 Chapter Notes - Chapter 7: Social Dilemma, Middle Management, Whistleblower
Document Summary
Group: two or more people interacting interdependently to achieve a common goal. Interaction is the most basic aspect of the group. Interdependence: group members rely on each to some degree on each other to accomplish goals. Formal work groups: groups that are established by organisations to facilitate the achievement of organisation goals. Intentionally designed to channel individual effort in an appropriate direction. Hierarchy of most organisations is a series of formal, interlocked, work groups. Example of formal work groups: task forces, project teams, committees. Task forces and project teams - temporary groups, achievement of a particular goal, or solve a problem. Committees are usually permanent that handle recurrent assignments outside the usual work group structures. Informal groups: groups that emerge naturally in response to the common interests of organisational members. Informal groups can either help or hurt organization, depending on their norms for behaviour. Simple groups are actually complex social devices.