SOC227H5 Chapter Notes - Chapter 9: Flattening, Quality Circle, Job Enrichment
Document Summary
Decentralization of authority: proponent of adhocracy, performed by multidisciplinary teams, matrix structure: enables experts to move , functional units for specialized administrative tasks and multidisciplinary project teams. Flattening of oganizational structures: removal of some of the many layers of a traditional bureaucracy. Flexibility environments: ability to adapt quickly to changing economic and social. Emphasis on customers or clients: focusing across at customers, meaningful participation in the production of customer satisfaction, quality, and team excellence. Highly evolved internal labour markets with features such as lifetime employment, seniority-based wages and promotions, and extensive training. Consensual, participative style of decision making involving all organizational levels. High levels of employee commitment and loyalty. Corporate decision-making combines centralized authority ensure everyone has some input. Enlarge workers" overall knowledge of the business, sharpen their analytical and diagonstic skills, and keep them more engaged with company goals. Long hours of work at an intense pace. Stronger alliance : a firm and its suppliers.
