UGBA 10 Chapter Notes - Chapter article: Language Shift, Chris Argyris

• School: Berkeley
• Department: Business Administration Undergraduate Program
• Course: UGBA 10
• Professor: Omar Romero-Hernandez

Document Summary

Ii: hearing ever present can"t turn it off, our culture = dominated by sight, listen well words & silence between words. Language is holographic: ea. word contains wider context of paragraph and deeper context of lives, full meaning not always initially clear, know someone 4 long time richness of info changes, dialogue = focusing mechanism of conversation. Listening to listen: recognize ho u r listening difficult, generally we aren"t aware how we are listening. Be aware of thought: listen start to notice what u are thinking, reaction to others comes from memory not fresh response, listening works similarly. Stick to the facts: listen w/ humility, don"t jump to conclusion, listen make real change, we are unaware to extend we assume what we see is what"s there. Stand still: most potent practice 4 listening = be still, listen from silence. Practices: b aware of thought, stick 2 facts, follow disturbance, listen w/out resistance, stand still.