CMST 470 Chapter Notes - Chapter 8: Individualism, Fide, Employee Engagement
2 Nov 2016
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Ch 8: teams & networks: communication & collaborative work. Bi(cid:396)th of (cid:862)(cid:272)usto(cid:373)e(cid:396)-supplie(cid:396) (cid:396)e(cid:448). (cid:863), p(cid:396)opelled (cid:271)(cid:455) de(cid:373)a(cid:374)d fo(cid:396) o(cid:396)g. of all ki(cid:374)ds to work togeth. to provide ever-improving qual. in products/services to demanding global mktplace. Change from trad. bureaucratic (cid:862)top-do(cid:449)(cid:374)(cid:863) (cid:373)odels of (cid:272)o(cid:373)(cid:373). /(cid:373)g(cid:373)(cid:374)t to team, group, network based models: workplace democracy: combined int. in greater partic. /increased collab. Less reliance on top down decision making/more emphasis on engaging mult. stakeholders in setting direction/devel. operational tactics/plans. Democracy in the workplace: multiple-stakeholder model: asserts orgs. ought to be concerned w/int. of many diff. indiv. /groups not just shareholders/stockholders. Create workplace where ev. member thinks/acts like owner. Allow social structure to grow from bottom vs. reinforced from top (cid:862)(cid:272)o(cid:374)stituti(cid:448)e (cid:272)odete(cid:396)(cid:373)i(cid:374)atio(cid:374)(cid:863) democratic dialogue: employee engagement: (cid:396)efle(cid:272)ted i(cid:374) e(cid:373)p. (cid:449)ho"(cid:396)e full(cid:455) i(cid:374)(cid:448)ol(cid:448)ed i(cid:374)/e(cid:374)thusiasti(cid:272) a(cid:271)out their work. I(cid:374)(cid:272)(cid:396)eased th(cid:396)u (cid:272)o(cid:373)(cid:373). i(cid:374) (cid:449)a(cid:455)s that de(cid:373)o(cid:374). (cid:272)a(cid:396)i(cid:374)g, (cid:448)alui(cid:374)g of o(cid:374)e"s (cid:272)o(cid:374)t(cid:396)i(cid:271). , (cid:272)lea(cid:396) (cid:272)o(cid:374)(cid:374)e(cid:272)tio(cid:374) (cid:271)et(cid:449)ee(cid:374) o(cid:374)e"s (cid:449)o(cid:396)k/su(cid:272)(cid:272)ess of (cid:272)o(cid:373)pa(cid:374)(cid:455) (cid:862)(cid:1005)(cid:1006) ele(cid:373)e(cid:374)ts of (cid:373)g(cid:373)(cid:374)t that (cid:373)ake a diff. (cid:863)
