BUS-294 Chapter Notes - Chapter 8: National Labor Relations Act, Neutral Party, Collective Bargaining

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Arbitration- type of alternative dispute resolution where a neutral third party makes a decision that resolves the dispute. Alternative dispute resolution (adr)- resolution of legal disputes through methods other than litigation. Adr is used to resolves disputes involving contracts, insurance, labor, the environment, securities, technology, and international trade. Ups uses the 5-step dispute resolution program: Advantages of adr: between 3 employees (one picked by each party and one by owner) Open door- encourage to bring up their problems. Peer review- nonbinding solution where company reps communicate dispute. Can resolve a dispute in the early stages of a case before it gets worse. Avoid uncertainties associated with a jury decision. Parties can select a neutral third party (can even select a person with expertise in. Avoid setting a precedent through court decision. Litigation can take 25 months and cost - million that area) Courts support adr methods because the alleviate some of the pressure on the court system.

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